Documentation
Documentation required for a Tour:
It shall be the sole responsibility of the Guest to hold valid travel documents and statutory clearances, to enable the Guest to travel on the tour such as passports, visas, confirmed air tickets, insurance and medical insurance certificates and other certificates including immigration clearance etc.
Passport
For travelling abroad, all guests including children must be in possession of a machine-readable passport valid for minimum of 180 days from their Tour return date along with applicable Visas. Please cross check all particulars of your passport including your name/ address/validity/expiry date and Blank pages for Visas as per requirement. Please ensure that the passports are well maintained and have sufficient blank pages that are serially numbered and not damaged, stapled or torn for recording stamping of visas of various countries. Handwritten passports are not allowed. If your Tour gets cancelled due to any passport related issues, you will be liable to pay cancellation charges.
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For few tours The Rahi Tours collects your passport and submits to various private entities or consulates on your behalf. During this process if passport gets damaged, Veena World do not hold responsibility and is not liable to pay compensation/ refund/ claim as it does not have direct /indirect control on these authorities.
Visa (International tours)
A Visa is a mandatory document that permits the guest to enter another country. For tourists, generally a short term visa is granted by the respective consulate. All the guests be required to take the appropriate visas for going on the tour. We are visa facilitators and assist you for preparing Visa documents, submitting them & collecting the passports from the consulate. The Consulate may call you for a personal interview even after all relevant documents have been submitted. THE RAHI TOURS is not responsible for any kind of error caused by the consulate. The decision to issue Visa is at the sole discretion of the respective consulate and we do not have a hold on the decision of the consulate and cannot object to it either. You agree not to proceed legally against us for such rejection of visas, unless there is a manifest error on our part. We would not be responsible in any manner whatsoever for any clerical error done by the concerned embassy or consulate.
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As stated,THE RAHI TOURS is just a facilitator for procuring visas. We will not be able to represent any visa issue, either pre or post submission of documents or after issuance of visa. We request you to cross-check the visas copies and intimate us about any discrepancies well in time. Full payment of the tour cost to be made to process Schengen visa. In case of part payment, Balance to be maintained in the Bank Account of guests must be equivalent to the total Tour Cost plus the unpaid amount of the tour.
Sometimes it may happen that the Visa granted for a specific country has a longer validity than passport, in such a case the guest has to carry both old as well as new passports. In case the guest has a valid visa on his old passport, he needs to check and verify whether he is required to transfer such old visa on the current passport.
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If you already possess a visa or wish to do the visa (s) on your own, you would be entitled for appropriate reduction/ refund of actual visa (s) cost and the portion of charges attributable to our service charges will still have to be paid by you. It is your responsibility to promptly furnish all documents required for application of your visas well in advance to us as visa processing can take quite a long time because of the over-cautious approaches adopted by embassies and consulates due to security concerns.
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Sometimes due to load factor at the embassies and consulates, the Visa processing takes longer time and in few cases Visa is not granted before tour departure or it is delayed. In such cases THE RAHI TOURS , as a facilitator, shall not be responsible for any consequences and/or liable for any refund, the guest shall have to bear all the cancellation and re-booking charges for the next tour.
Documents required for application of Visa vary country wise. Our Travel Adviser shares a complete list of Documents with the guest on their registered e-mail ID at the time of booking itself.
Photo Identification
All guests are advised to carry the photo identification in the form of driving license, election ID card, PAN card,ADHAR CARD and students must carry with them their school / college ID card. At certain sightseeing places, the Identification proof is mandatorily required and company has no control over it. The identification documents must be produced by the guests as per the rules and regulations prescribed at different locations. Also, please ensure that on tour you carry the same photo ID submitted in the office. In case of documents being in maiden name, provide & carry those documents.
Travel Insurance
All the guests must purchase comprehensive Travel Insurance from Veena World to cover the likes of cancellation, personal injury and medical expenses, death, repatriation expenses, evacuation expenses, etc. Certain countries have a requirement for foreign visitors to have valid medical insurance on entry. Please note that all guests must carry a copy of insurance along with them on Tour and present such copy to the authorities when asked for. We cannot be held if a guest is denied entry in a certain country because of absence of copy of such insurance.
Insurance is included in the tour price for all international tours upto the age of 59 years. For the age group over and above 59 years, Insurance is available at an additional price by the respective guest.
Pre – existing diseases are not covered under insurance policy. If you decide to extend the Tour for longer than the existing schedule then additional charges will be levied. Adventure sports or activities that are included in your Tour Packages shall not be covered in the insurance policy and in case of any death, injury or other loss due to your participation in such adventure sports will not be borne by The Rahi Tours and the release form submitted to such Service Provider/ person/ club/ association / organization / hobbyist / institution by you with your consent shall become effective and binding.
Documents required for foreign nationals
For all foreign nationals who wish to join our various tours (Domestic/ International) the Visa fee and the other required documents differ than the Indian nationals. Kindly cross check with our sales team. All guest must declare their NRI status prior to their booking. For NRI’s the rules and regulations at certain sightseeing places differs from Indian nationals, accordingly NRI’s and Foreign Nationals need to borne additional charges wherever applicable.
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Please note that entry to any country may be refused even if the required information and travel documents are incomplete.